“After a recent computer software update, I have been having problems with my Spotify desktop client. It takes longer to launch, and often Spotify is stuck on a black screen longer than usual. When this happens, it becomes impossible to access or play my Spotify playlist on my device. I cannot find a fix for the Spotify black screen problem. Any tips?”
Apparently, the Spotify black screen problem has been ravaging many Spotify users. When encountering this issue, it is impossible to find and play music from the platform, which in itself can be frustrating. If you are one of them, then today is your lucky day as this article will evaluate the probable causes of the problem and some excellent. Let’s check them out!
Part 1: What Causes Spotify Black Screen?
Before we run down the solutions to fix the black screen, it is essential that you are familiar with the possible causes of the problem. According to the Spotify tech desk, the Spotify black screen problem can be attributed to several reasons, which include:
i. System software glitch
ii. Malware infection
iii. Software conflict and bugs
iv. Poor internet connection
Part 2: 7 Best Solution to Fix Spotify Black Screen Problem
As far as solving the black screen on Spotify is concerned, it is critical that you start with the simple fixes and proceed to more complex solutions. In that case, we will be providing you with a quick guide on how to resolve the issue for both Mac and Windows computers.
Solution 1: Check Network Connection
Double-checking your network should be the first step towards solving the Spotify black screen disaster. If you are connected to a weak internet signal, you are most likely to see a black screen on your computer. Therefore, you must ensure that you have an active and stable internet connection before launching the Spotify desktop client on your desktop. Please, refer to the instructions below to check the network connection on Mac and Windows PC.
Step 1: Press the “Start” button on your computer and find the “Settings” option.
Step 2: On the new interface, select “Network&Internet”.
Step 3: Select “Status” and check your current connection status.
Step 1: On your Mac computer, select “Apple Menu” >> “System Preferences” >> “Network”.
Step 2: Choose the network connection you want to check on the left side.
Step 3: Next to the connection option, check the status indicator and make sure it is green in color.
Solution 2: Disable Hardware Acceleration
Typically, the Spotify app comes with a hardware acceleration feature that allows users to smoothly run the Spotify client on their devices. However, the Spotify app often may have problems loading the graphic design courtesy of the hardware acceleration, which may be the root cause of the black screen on Spotify. You need to disable and then enable the hardware acceleration again to fix the problem. Check out the guide below!
Step 1: Launch the Spotify app on your desktop.
Step 2: Click on your account name. Next, select “Settings” to access the settings window.
Step 3: Scroll down to find “Show Advanced Settings”.
Step 4: Find “Enable Hardware Acceleration” and slide the toggle to switch off the feature.
Step 5: Wait for a few minutes before enabling the feature again.
Solution 3: Delete Spotify AppData Folder
Over time, applications accumulate data and cache as they run. These log files allow you to access your app data quickly. However, if this data accumulates for a long time, it may cause internal software bugs that may cause your Spotify black screen issue. To eliminate occurring bugs, it is imperative that you delete the Spotify AppData folder.
Step 1: Close the Spotify app on PC.
Step 2: Hit the start button and type in "%appdata%"
Step 3: Find and delete the Spotify AppData folder.
Step 4: Start Spotify and see if the problem is fixed.
Step 1: Close your Spotify app on Mac.
Step 2: Open “Finder” >> “Go” >> “Go to Folder”.
Step 3: Type in “~/Library/Application/Application Support” and hit “Go”.
Step 4: Find and delete the Spotify folder.
Step 5: Relaunch Spotify and see if the problem is resolved
Solution 4: Remove Redundant Spotify Processes
Apart from accumulated data application, it is also possible that the redundant Spotify processes can cause glitches that may be fueling the screen invisibility problem. In that case, deleting the duplicate windows can go a long way in fixing the problem. Please, follow the instructions below.
Step 1: Press “Ctrl-Shift-Esc” to launch the task manager. Then, click on the “Process” tab.
Step 2: Right-click Spotify and choose “End Process”.
Step 3: Click “End Process” again in the confirmation window.
Step 1: Press Command + Space to find “Activity Monitor”.
Step 2: On the activity monitor, find the “Process Name” list and select “Spotify”.
Step 3: On the upper-left corner, click the “Stop” button and choose “Quit”.
Solution 5: Reinstall Spotify App
A malware application infection may cause the black screen issue on Spotify. Ideally, deleting and reinstalling the Spotify desktop client is a reasonable solution to fixing the malware issue and black screen problem altogether.
Step 1: On the search bar, find and launch the “Control Panel”.
Step 2: Click on “Programs” >> “Programs and Features” >> “Spotify” >> “Uninstall a program”.
Step 3: Confirm “Uninstall” to complete the process.
Step 4: Launch the Microsoft Store, and download and install a new Spotify program.
Step 1: On the Finder window, click on “Applications” to find the Spotify app.
Step 2: Now, delete the Spotify app by dragging it to the “Trash” bin.
Step 3: Enter your administrator password to confirm the process.
Step 4: Select “Finder” >> “Empty Trash” to complete the deletion process.
Step 5: Access the official Spotify site and download the Spotify mac version on your computer.
Step 6: Install and launch the app to see if the issue is fixed.
Solution 6: Use Spotify Connect to Access Spotify Music
Another way to resolve the problem is using the Spotify Connect feature to enjoy your Spotify songs on a different device.
Step 1: Start Spotify on your phone and PC.
Step 2: Hit the Connect button on either Spotify for mobile or desktop.
Step 3: Choose a device to listen to songs from Spotify.
Part 3: Best Solution to Fix Spotify Black Screen – Required Tool
Are you still struggling with the Spotify black screen problem? If you are, maybe it is time we use a different approach to fix the issue. The solution involves exploring alternative media applications to enjoy your Spotify playlist. However, to do that, you need a Spotify music downloader application, and here, we suggest that you try the Spotify Converter.
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The downloader tool allows you to download the encrypted Spotify songs and convert them to at least six different universal audio formats, including MP3, WAV, FLAC, etc. It has a simple learning curve and has a simple-to-use interface that makes it easy and fast to download and convert Spotify music. Most importantly, the Ondesoft Spotify Converter works for premium and free Spotify users. It is also available for Mac and Windows computers at an affordable price package.
Removes ads and DRM- protection on Spotify music
Download and converts Spotify music to MP3, WAV, and FLAC.
Conversion speeds of up to 5X
Retains audio quality and 100% original ID3 tags
Guide: How to Download and Convert Spotify Songs
Step 1: Download and install Spotify Converter
Access the official Ondesoft page and download the Spotify Converter software version that matches your computer OS. Run the software file to install it and then click on the app icon to fire it up.
Step 2: Add Spotify music on Spotify Converter
After the launch, access your Spotify Music account and select the songs you want to download and convert for offline playback. Now, drag and drop the tracks onto the Ondesoft main interface to add them. Also, you choose to copy and paste the songs' URL link onto Ondesoft search and hit the “+” icon to import the tunes for conversion.
Step 3: Select audio output
After importing the songs, go to the main menu and select “Preferences” >> “Advanced” to launch the setting window. From here, you can choose your preferred audio output format from the drop menu under the “Format” bar. Also, there are options to adjust a few music settings, such as the audio channel, sample rate, and bit rate, for improved audio quality.
Step 4: Download and convert Spotify music
Finally, click on the “Convert” button to initiate the download and conversion process of the selected Spotify songs. The conversion will take a few minutes and after it is over, hit the folder icon to find the converted Spotify tunes.
Now, you can use any media application on your computer to play your converted Spotify playlist without having to worry about the Spotify black screen problem.
That’s it! That is how you fix your Spotify black screen problem. All the above-listed solutions have previously proven to effectively resolve the problem. However, if none of the solutions work, you are welcome to use the Spotify Converter to avoid the issue altogether. With the app, you can download and convert Spotify music for offline playback on any device or application out there!